Hi, please check the details mentioned in the description of the product required for customising a product. We hope it will help you customize the product and successfully add to cart. If you still have any doubts or need any help in customizing a product please WhatsApp us on +91 9082872865 or write to us at firstname.lastname@example.org. Our lovely team will get back to your query as soon as possible.
I have ordered for a customized product but I want to make changes in the information provided?
Hi, please WhatsApp us on +91 9082872865 or write to us at email@example.com with your order id and the changes required asap. Please note the changes communicated after the order is confirmed will only be executed if the order is still not processed. If the order is already processed / shipped, unfortunately we won’t be able to fulfill your request.
I liked a product on your page but I want few changes / add on in it, is it possible? If yes, do I have to pay extra for it?
Hi, please WhatsApp us on +91 9082872865 or write to us at firstname.lastname@example.org with your exact requirement. We want to make you happy, so if we can fulfill your requirement, we will let you know and also will share the link for payment if extra charges are applied for same.
I really liked a product and want to place order for it, is urgent delivery possible?
Usually all our products get shipped within 5 – 7 working days but incase you want it delivered before the given time period please WhatsApp us on +91 9082872865 or write to us at email@example.com with the product name you want to purchase. We will let you know if we can help you with speedy delivery.
I have placed order for a customized product but didn’t get time to upload pictures / provide information while placing order, how do I send photos now?
Hi, you can mail us the required number of photos & other details mentioned in the description of product at firstname.lastname@example.org with the order id.
I have an idea in mind / reference for a product I want but cannot find it on your website, can you make it and give?
Hi, please share the details of product you want via WhatsApp on +91 9082872865 or write to us at email@example.com Our team will understand your requirement and will let you know if we can make something similar and deliver it.
Is it possible to order any handmade gift / frame without photos?
Hi, yes you can add pictures on your own too. While placing order, mention the same in ‘ENTER DETAILS HERE’ section on the product page or write to us at firstname.lastname@example.org with your order id.
I want to get a commissioned digital art work done, howshould I proceed?
Thank you for interest. You can WhatsApp us +91 9082872865 or write us at email@example.com with details of your exact requirement and we will take it from here.
Do you have vacancy at TAG?
Thank you for interest. If you think you are someone who is passionate & wants to use his / her skills at a fast pace growing start up, please shoot us your portfolio / resume at firstname.lastname@example.org and we will take it from here.
Bulk orders / Corporate gifting
Please write us at email@example.com or call / WhatsApp on +91 9082872865 with details of your exact requirement and we will take it from here.
Are you open for Collaborations?
It really depends on the kind of collaboration it is. But we would like to hear what you have in mind. Do shoot us an email at firstname.lastname@example.org.
Can I change delivery address of the item I ordered?
If we are yet to ship your order, we can change the delivery address. Write to us at email@example.com or WhatsApp on + 91 9082872865 as soon as you can. If order is shipped already, we won’t be able to change the address.
My tracking link shows 'delivered' but I have not received the package. What do I do?
Please drop us a mail at firstname.lastname@example.org within 24 hrs of the delivery mentioned in the tracking link. We shall check with the courier service. Please note: We would not be able to investigate with the courier service if it is informed to us after 24 hrs.
With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.
How much time do you take to ship?
All orders usually get shipped within 5 - 7 working days. So, you can expect a delivery between 7 - 10 days.
In the event that the delivery address is not easily accessible, delivery time may be in excess of our estimate as aforesaid. For confirmation of delivery address, we may contact you on your email id or phone number provided by you and in such case TAG – Take A Gift won’t be responsible for delay in delivery.
In the event that the delivery address / phone number given by you is incorrect, the phone number provided by you is not reachable or switched off / nobody is available at the delivery address to collect the parcel, TAG – Take A Gift is not responsible in case of RTO and shipping charges will be applied if you want the delivery to be re-attempted.
We only make use of reliable courier companies and/or Speed Post. TAG – Take A Gift is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors beyond the control of TAG – Take Gift. We shall endeavour to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.
Your secrets are safe with us, along with your personal details, photos and anything else you share.
Customised product ordered by you from www.tagtakeagift.com which includes your images can be used for marketing by TAG – Take A Gift on all its platforms.